Cookie Policy
Last updated: February 20, 2026
This Cookie Policy explains how AgentDesk (“we”, “our”, or “us”) uses cookies and similar technologies when you visit our website and use our platform.
What Are Cookies
Cookies are small text files stored on your device by your web browser. They are widely used to make websites work, improve efficiency, and provide information to site owners.
Strictly Necessary Cookies (No Consent Required)
These cookies are essential for the Service to function. They cannot be disabled. Under the ePrivacy Directive and GDPR, these are exempt from consent requirements.
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| access_token | Authentication (JWT) | 15 minutes | httpOnly, Secure |
| refresh_token | Token renewal | 7 days | httpOnly, Secure |
| csrftoken | CSRF protection | Session | Secure |
| cookie_consent | Remember cookie preferences | 1 year | First-party |
Optional Cookies (Consent Required)
We currently do not use analytics, advertising, or tracking cookies. If we introduce them in the future, we will update this policy and request your explicit consent before setting them.
We will never set non-essential cookies without your prior, explicit, informed consent. You will always be able to accept or reject these cookies through our cookie consent banner.
How to Manage Cookies
You can manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking strictly necessary cookies may affect the functionality of the Service.
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
Changes to This Policy
We will update this Cookie Policy if we introduce new cookies or change how we use existing ones. Material changes will be communicated via our cookie consent banner.
Contact Us
For questions about our cookie practices, contact us at privacy@agentdesk.ai.